There is evidence that patient engagement improves health outcomes and reduces health
care costs [
[1]
]. In order to achieve this, healthcare institutions are focusing on patient portals
as the primary access point for personal health information and patient-provider communication
[
[2]
,
[3]
]. This means that patient's adoption of portals is increasingly critical for receiving
of quality health care, including interactions with health providers outside of clinical
visits and quick access to one's personal health information. The next question is
however; if we build them will patients come sign up and use them?- GPO
Medicare and Medicaid programs; electronic health record incentive program.
https://www.gpo.gov/fdsys/pkg/FR-2010-07-28/pdf/2010-17207.pdf
Date: 2016-11-26
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References
- Engaging patients in health care: an empirical study of the role of engagement on attitudes and action.Patient Educ Couns. 2009 Jan; 74: 84-90https://doi.org/10.1016/j.pec.2008.07.055
Ferman JH. Healthcare reform: Medicare & Medicaid Innovation Center. CMS provision will test new payment and service delivery models. Healthc Exec 2010; 25(4): 58, 60.
- Medicare and Medicaid programs; electronic health record incentive program.https://www.gpo.gov/fdsys/pkg/FR-2010-07-28/pdf/2010-17207.pdf(website)Date: 2016-11-26
- Report on patient portal use.https://www.gao.gov/assets/690/683388.pdfDate: March 2017
- The organizational dynamics enabling patient portal impacts upon organizational performance and patient health: a qualitative study of Kaiser Permanente.BMC Health Serv Res. 2015; 15: 559
- Patient portals as a tool for health care engagement: a mixed-method study of older adults with varying levels of health literacy and prior patient portal use.J Med Internet Res. 2017 Mar; 19e99
- Use of patient portals for personal health information management: the older adult perspective.AMIA Annu Symp Proc. 2015; 2015: 1234-1241
- Design considerations for patient portal adoption by low-income, older adults.in: Proc SIGCHI Conf Hum Factor Comput Syst. 2015 Apr. 2015: 3859-3868https://doi.org/10.1145/2702123.2702392
- Consumers' perceptions of patient-accessible electronic medical records.J Med Internet Res. 2013; 15: e168https://doi.org/10.2196/jmir.2507
- The usability of electronic personal health record systems for an underserved adult population.Hum Factors. 2015 May; 57: 491-506https://doi.org/10.1177/0018720814549238
- The impact of numeracy ability and technology skills on older adults' performance of health management tasks using a patient portal.J Appl Gerontol. 2014 Jun; 33: 416-436https://doi.org/10.1177/0733464812447283
- Online patient websites for electronic health record access among vulnerable populations: portals to nowhere?.J Am Med Inform Assoc. 2016 Jul 8; https://doi.org/10.1093/jamia/ocw098
Article Info
Publication History
Published online: March 08, 2019
Accepted:
March 8,
2019
Received in revised form:
March 1,
2019
Received:
February 25,
2019
Footnotes
â?†None of the authors have a conflict of interest to report.
Identification
Copyright
© 2019 Elsevier Inc. All rights reserved.
